Thanks for stopping by! If you’ve got questions we’ve got answers. Feel free to fill out the form below and we’ll get back with you as soon as possible. If you’d prefer to email, call, or send us a postcard from Big Bend, our contact information is as follows:


    (888) 608-2220


    PO Box 1630

    Bastrop, Texas 78602


    704 Highway 71 West

    Unit A100

    Bastrop, Texas 78602

Contact form



BuiltBright provides a 3 or 5 year warranty (dependent on product) for manufacturing defects or product failure. If you have an issue with any product, please report it to your authorized dealer or distributor where your product(s) were purchased. When directed to do so after you have spoken to the purchasing location you may file your claim with us directly using the online form below. If your product is determined to be defective in material or workmanship, BuiltBright will issue an RMA number.

After speaking to our technical support, please click here to file a warranty claim.

Note: Warranty claims are currently handled by our parent company, ARC Lighting.


To find a dealer, use our locator tool here.

To apply to become a dealer, kindly fill out our application here.

Note: At this time, BUILTBRIGHT products are only available for sale and distribution in the USA and Canada.